Police Staff Investigator - County Lines Taskforce

The West Midlands County Lines Task Force is recruiting for Police Staff Investigators, on the Safeguarding and Exploitation Team.

The West Midlands County Lines Task Force is a joint, Home Office and West Midlands Police funded programme, which is dedicated to tackling the exploitation, violence and drug trafficking associated with County Lines activity. The Task Force work to safeguard vulnerable children and adults, disrupt organised criminal networks and close County Lines.

The successful candidate will work as part of an investigative team, gathering and securing evidence to identify suspects and support criminal investigations.
You will take written statements from witnesses as directed by the Sergeant or investigating officer, following the guidelines to achieve best evidence in criminal proceedings. The PSI will ensure enquiries are carried out expeditiously as directed by the Sergeant or investigating officer in accordance with investigation policy.

Main Duties and Responsibilities

As a PSI for the County Lines Taskforce, you will be responsible for working with internal and external partners in order to safeguard and refer those being exploited on County Lines. You will work alongside our investigation teams and provide investigative support, by gathering and securing evidence. The role will include taking statements, carrying out CCTV enquiries, and managing and transporting exhibits.

You will be responsible for delivering County Lines awareness and training sessions to internal and external partners.
As directed by the Sergeant, secure and preserve the best evidence through thorough investigation in order to detect crime and the prosecution of offenders, to include:
o Retrieval, retention and reviewing of CCTV
o Conducting house-to-house enquires and completing relevant actions
Comply with all relevant legislation, for example Police and Criminal Evidence Act 1984, The Criminal Procedure and Investigations Act 1996, Data Protection Act 1998 and all rules and guidance including the Major Incident Room Standardised Administrative Procedures where applicable
Utilise all appropriate ICT systems to research, produce and submit statements, reports and intelligence logs.
Obtain and secure evidence and exhibits maintaining their integrity, continuity and preventing contamination
Research and maintain up-to-date knowledge of current enquires, attending and contributing to briefings
Maintain up-to-date knowledge of current enquiries by attending and contributing to briefings
Assist with the preparation of file of evidence and to give evidence at court as and when required

Skills, Knowledge and Experience

Essential:

Ability to write clear, concise and accurate reports
Experience of working in an environment dealing with the public
Working knowledge of confidentiality and data protection issues
Experience of working effectively in a team
Competent IT skills
Excellent communication skills both written and verbal
Self-motivation skills and able to contribute to problem solving activity
Experience of effectively managing workloads

Desirable:

Investigation and evidence gathering experience
Previous experience in criminal law and criminal justice system
Working knowledge of the Police and Criminal Evidence Act
Knowledge of police policy and procedures in relation to the role
Experience of dealing with conflict
Experience of working in a multi-agency environment, working with partner agencies
Requirement to hold a full UK driving license and be willing to pass the WMP driving test to drive unmarked Police vehicles if required.

Prospective staff must be held to a higher standard of behaviour and accountability than members of the public, and that therefore their right to privacy can be fettered in certain circumstances. This is to ensure that members of the police are fully aware and accountable for the unique powers entrusted to them and the standards of professional behaviour they swear to uphold.

Benefit Statement:

By choosing to join West Midlands Police you will receive an enhanced benefits package including:
Fair remuneration with progression opportunities and access to a very competitive pension scheme.
Enhanced annual leave in addition to public holiday entitlements.
Discounts across travel, parking, daily costs of living and leisure activities.
A comprehensive wellbeing package including 24/7 support, free eye tests and flu jabs
Comprehensive benefits including pension, Blue Light Card, and employee assistance programme.

Additional Information

Closing Date: 01/07/2026

Interview Dates:

Vetting: Successful applicants will be required to pass Management Vetting and Counter Terrorism Clearance scrutiny prior to commencing their role, this will include a full background & financial disclosure as part of the vetting process.

Medical: Appointment to this role will be dependent upon you successfully passing medical checks, which may include a drug and hearing test.

Hours: This is a full-time role, working Monday to Friday (08:00-16:00).

Contact: For further information regarding this role, please contact DS Clair McNamara or DS Liane Andrews.

West Midlands Police is a Disability Confident Leader - the highest level an organisation can achieve under the scheme run by the Department of Work and Pensions. As part of our commitment we operate a ‘Disability Confident Interview Scheme’ - all candidates who declare a disability and meet the essential criteria for the role will be offered an interview.

It is important to note that there may be occasions where it is not practicable or appropriate to interview all disabled people who meet the essential criteria for the job. For example: in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. In these circumstances, the employer could select the candidates who best meet the essential criteria for the job, as they would do for non-disabled applicants.

"Diversity and Inclusion Vision: Maximise the potential of people from all backgrounds through a culture of fairness and inclusion to deliver the best service for our communities"